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Compriva Communications Privacy Solutions Inc. Privacy Statement

Revision 2.0 July 2008

Compriva Communications Privacy Solutions Inc. (Compriva Inc.) is committed to providing you with a high level of service for all of your dealings with us. We respect your right to privacy, and have developed this Privacy Statement to inform you about our privacy practices for the entire Compriva Web site.


We at Compriva Inc. are aware of and sensitive to the privacy concerns of our registrants and other visitors to the Compriva Web site. Whether you are a customer of our various products and services or a visitor to our site, we assure you that we do not collect personal information from you unless you provide it to us.

If you are enrolling for a Compriva Private Email certificate (digital certificate), you will be asked to provide certain personal information. Please note, however, that we are asking for this information for the limited purposes of creating your Compriva Private Email certificate, providing the services that may be part of your Compriva Private Email certificate, and authenticating your identity in order to issue you a Compriva Private Email certificate.

You should also be assured that we do not provide or sell information about our customers or site visitors to vendors that are not involved in the provision of Compriva Inc. public certification and other services.

This Privacy Statement applies to the Compriva Web site. Please note that our site contains links to other sites. Compriva Inc. is not responsible for the privacy practices, privacy statements, or content regarding these other sites.

Privacy Policy Enforcement

If you feel that we are violating this Privacy Statement or have questions about it, please email our Legal Department with the text "Privacy Statement" in the subject line.

Information We Gather from You

Personal Information

We do not collect any personal information from a visitor to our site unless that visitor explicitly and intentionally provides it. Under no circumstances do we collect any personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, or sex life. If you are simply browsing our site, we do not gather any personal information about you.

There are two ways in which you may explicitly and intentionally provide us with, and consent to our collection of certain personal information:

  1. Email Request for Information

    We use links throughout our site to provide you with the opportunity to contact us via email to ask questions, request information and materials, or provide comments and suggestions. You may also be offered the opportunity to have one of our representatives contact you personally to provide additional information about our products or services. To do so, we may request additional personal information from you, such as your name and telephone number, to help us satisfy your request.

  2. Enrollment

    If you choose to enroll for one of our products or services, or someone has requested a Compriva Private Email certificate on your behalf, we will request certain information about you. Depending on the type of product or service that was requested, you may be asked to provide different personal information. For certain products, we may require your name, address, telephone number, and email address. Other products may require different or supplemental information from you in order to apply. For a detailed listing of the type of personal information requested for our various products, please refer to the enrollment page for the particular product. In every case, the information that we collect and process is the minimum amount of information we require in order to enroll and service you for such product or service.

Statistical Information About Your Visit

When you visit our site, our computers may automatically collect statistics about your visit. This information does not identify you personally, but rather is about a visit to our site. We may monitor statistics such as how many people visit our site, the user's IP address, which pages people visit on our site, from which domains our visitors reach our site, and which browsers people use. We use these statistics about your visit for aggregation purposes only. These statistics are used to help us improve the performance of our Web site.

Use of Cookies

We only use "cookies" as described in this Section. A "cookie" is a piece of information that our Web site sends to your browser, which then stores this information on your system. A user will be able to utilize our web site without cookies. If a cookie is used, our Web site will be able to "remember" information about you and your preferences either until you exit your current browser window (if the cookie is temporary) or until you disable or delete the cookie. Many users prefer to use cookies in order to help them navigate a Web site as seamlessly as possible. You should be aware that cookies contain no more information than you volunteer, and they are not able to "invade" your hard drive and return to the sender with personal or other information from your computer.

We may use cookies when you visit our Web site and request documentation or a response from us. When you are filling out a form you may be given the option of having our Web site deliver a cookie to your local hard drive. This type of cookie is not temporary, although you can always delete or disable it through your browser preferences. You might choose to receive this type of cookie in order to save time in filling out forms and/or revisiting our Web site. We only send this type of cookie to your browser when you have clicked on the box labeled "Please remember my profile information" when submitting information or communicating with us. Even if you choose to receive this type of cookie, you can always set your browser to notify you when you receive any cookie, giving you the chance to decide whether to accept it in each situation in which one is sent.

How We Use and With Whom We Share the Information We Gather

We assure you that the information we gather from you is used by us only as explained below:

How You Can Update or Correct Your Information

We cannot update or correct information contained in a digital certificate without destroying the integrity of the digital certificate. This is because we digitally sign each registrant's digital certificate as a part of the digital certificate issuance process. If we were to subsequently modify or remove any information listed in a digital certificate, our digital signature would not verify the digital certificate's new content. Furthermore, if a registrant (sender) then digitally signed a message with his or her private key, a third-party would not be able to properly verify the sender's signature (created using the sender's private key) because the sender's digital certificate would have been altered after the key pair's creation.

If you would like to update or correct any information in our records that is not contained in your Compriva Private Email certificate, please email Customer Support.

How You Can Revoke (Deactivate) Your Compriva Private Email certificate.

When a third-party wants to rely on a digital certificate (your Compriva Private Email certificate), it is important for the third-party to know its status (for example, whether it is valid, suspended (where available) or revoked). The third-party may do this by accessing our Web site and querying the status of the digital certificate. We do not generally delete digital certificates (and their content) from our repository because a third-party might not then be able to check its status. You may, however, revoke (deactivate) your digital certificate. A revoked digital certificate will still appear in our repository with an indication that it has been revoked.

Changes to this Privacy Statement

If a material change is made to this Privacy Statement and/or the way we use our customers' personally identifiable information then, prominent notice of the nature of the change will be posted on the first page of this Privacy Statement and on our home page.

Mailing Address:

Compriva Communications Privacy Solutions Inc.
67 Windeyer Cres.
Kanata, ON K2K 2P7