Compriva Logo
Compriva
Contact Us

Compriva Private Email Installation

What do I Need to install Compriva Private Email?

You can install Compriva Private Email on any PC or tablet running Windows 7 through 10. As well, you will need an S/MIME supporting email client or S/MIME viewer running on your PC or tablet. Once installed, your Compriva digital certificates can be easily exported to other operating systems and devices including Windows 10 phone, Android, Linux, Mac OS and iOS (iPhone and iPad):

Our installer and web features work best with Internet Explorer, Edge and Chrome browsers.

How do I install Compriva Private Email?

After completing the registration process for Compriva Free or Compriva Pro, you will receive a confirmation email containing a special link to the Compriva Private Email installer for your registration. Click the link, download and run the installer. Follow the simple instructions provided by the installer. You will need your registration PIN code in order to complete the installation.

If you are using Outlook (Office 365) or Windows Live Mail as your email client, please ensure that the address you wish to use for Compriva Private Email is set up to send and receive email in that client so that our installer can correctly configure it for Compriva Private Email.

If you are using Windows Mail or another email client (eg. Thunderbird), your certificates will be correctly installed and available for manual configuration in that client.

On completion, you will be prompted to back up your Compriva digital certificates using the Compriva Certificate Backup Utility. We strongly encourage you to back up your certificates. If you lose certificates (e.g. due to hardware failure) and do not have a backup, you will no longer be able to read any messages that were previously encrypted with those lost certificates. Backing up your certificates also facilitates transferring your certificates to your other PCs, tablets and smartphones for full Compriva functionality on all those devices.

After successful installation, please refer to Getting Started with Compriva Private Email for complete product usage instructions.